Mr. FREDRICK Kimathi MITHIKA
A highly motivated and all‑rounded IT Personnel with strong expertise in Web Administration, Microsoft Dynamics NAV 2018, and Microsoft 365 Systems Administration. I possess solid technical and problem‑solving skills with the ability to design, implement, manage, and support IT solutions that address operational challenges in business organizations, schools, universities, and institutions. Adept at troubleshooting, system optimization, and delivering reliable technology solutions that enhance efficiency and productivity.
Research Interests/Focus
- Enterprise Resource Planning (ERP) Systems with focus on Microsoft Dynamics NAV Payroll and Human Resource Information Systems Web Technologies and Content Management Systems (CMS) Cloud Computing and Microsoft 365 Administration ICT Solutions for Business Process Automation Information Systems Security and Access Control Digital Transformation in Schools and Universities Database Systems and Information Management
CORE COMPETENCIES Microsoft Dynamics NAV 2018 (User Support, Payroll & Reports Assistance) Microsoft 365 Administration (Users, Licenses, Security & Exchange) Website Development & Administration (Webmaster) System Administration & IT Support Network Setup & Troubleshooting Database Basics (MySQL / SQL concepts) Hardware & Software Installation ICT User Support & Training Problem Solving & Crisis Resolution TECHNICAL SKILLS ERP Systems: Microsoft Dynamics NAV 2018 Cloud & Productivity: Microsoft 365, Outlook, Teams, OneDrive, SharePoint Web Technologies: HTML, CSS, JavaScript, PHP, WordPress Operating Systems: Windows Server, Windows 10/11, Linux (Basics) Networking: LAN/WAN setup, IP addressing, troubleshooting Databases: MySQL, SQL fundamentals Tools: XAMPP, Visual Studio Code, Git (basic) EDUCATIONAL BACKGROUND Bachelor of Science in Computer Science (Ongoing) Institution: TUN Diploma in Computer Science Institution: TUN PROFESSIONAL EXPERIENCE IT Personnel / Webmaster / Systems Administrator Organization: THARAKA UNIVERSITY Period: 2022 TO DATE Key Responsibilities: Managing and administering organizational websites and online systems Supporting and maintaining Microsoft Dynamics NAV 2018 operations Administering Microsoft 365 users, licenses, and security settings Providing ICT support to staff, students, and management Troubleshooting hardware, software, and network issues Designing and deploying IT solutions to solve operational challenges Ensuring system availability, security, and data integrity